Snout & Seek
Snout & Seek
Culinary Cultural Exploration & Discovery
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Snout & Seek

Cookie Policy

Domain: snoutandseek.com
Last Updated: 2025-11-26

1. Introduction

This Cookie Policy explains how Lumos Global Limited (the "Owner") and its platform operator PLAYNECT Limited (the "Operator") use cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

2. What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

  • First-party cookies: Set by the web server (Ghost) operating our Site.
  • Third-party cookies: Set by third-party services (like Stripe or Google) to enable features such as payment processing, analytics, and advertising.

3. Specific Cookies We Use

We use the following categories of cookies to deliver the Service:

A. Essential (Strictly Necessary) Cookies

These cookies are necessary for the website to function and cannot be switched off. They are set by our infrastructure provider (Ghost) and our payment processor (Stripe).

  • Ghost Members: Used to identify you when you log in, maintain your session while you browse restricted content, and verify your subscription status.
  • Stripe: Used to detect and prevent fraud during the checkout process. (Note: These cookies are essential for security compliance).

B. Experience & Analytics Cookies (Session Replay)

We use advanced analytics to understand how you interact with our content.

  • Content Square: We use Content Square to collect data on user interactions (mouse movements, scroll depth, and clicks). This technology uses cookies to create a pseudonymized recording of your session. This helps us identify broken links or confusing layouts.
  • Google Analytics: Used to measure aggregate site traffic and popular pages.

C. Functionality Cookies

These cookies allow the site to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced features.

  • Calendly: If you schedule an info session, Calendly may set cookies to remember your contact details for future bookings.

D. Advertising Cookies

  • Facebook Pixel: These cookies track your browsing habits to enable us to show you advertising relevant to your interests on social media platforms.

You have the right to decide whether to accept or reject cookies.

  • Cookie Banner: Upon your first visit, you will be presented with a Consent Banner allowing you to opt-in or opt-out of non-essential cookies (Analytics/Advertising).
  • Browser Controls: You can set your web browser controls to accept or refuse cookies. Note: If you reject "Essential" cookies via your browser, you will not be able to log in to your subscription account.
  • Specific Opt-Outs:

5. Local Storage & Other Technologies

In addition to cookies, we may use "Local Storage" (a feature of your browser) to store your "Ghost" session data. This allows you to close your browser and reopen it without having to log in again immediately.

6. Updates to This Policy

We may update this Cookie Policy to reflect changes to the cookies we use (e.g., if we change analytics providers). Please revisit this page specifically if you notice changes in the site's functionality.

7. Contact Us

If you have questions about our use of cookies, please contact the Owner:

contact@snoutandseek.com